Do you offer a bespoke service?

Yes. If you don't see anything that meets your requirements or you have an idea you would like us to work with to produce your own unique wedding stationery, then we would be very happy to work with you. WHen you submit an order form, select "bespoke service" from the drop-down menu and then in the comments box note down what you would like.  We will then get back to you to okay your design and quote the price for your items.

How long does my order take?

All wedding stationery takes a minimum of 2 weeks to be produced and delivered although during busy times this will be longer (please ask before placing an order to ensure your needs can be met). If your wedding is further away and you would like to book ahead to guarantee your order, then a 10% deposit is payable on booking and the remaining 90% is payable when your order is started on. For the seating plan and place name cards, your order cannot be started on until your have your final guest list ready, so it is advisable to book ahead to avoid dissappointment.

What do I need to supply for my table plan?

When you make your order you will need to specify which plan you require and which colours/theme you would like. Once your order is submitted a form will be sent to you which you will need to fill in with your guests names and wedding details and then return to us. It is very important that all spelling are correct as this is used to produce your table plan. Your order is then underway!

Can I cancel my order?

You are not committed to your order until full payment has been made. If you decide to cancel after paying your balance then your refund amount will depend on the amount of work already undertaken. Please be aware that only the delivery charge will be refunded if your order has already be priduced.

What if my question isn't answered here?

If you cannot see the answer you require above, then please go to the "contact us" page and submit a comment form with your question. We will get back to you as soon as possible.