Do you offer a bespoke service?
Yes. If you don't see anything that meets your requirements
or you have an idea you would like us to work with to produce your own unique wedding stationery, then we would be happy to
work with you. When you submit an order form, select "bespoke service" from the drop-down menu and then in the comments
box note down what you would like. We will then get back to you to okay your design and quote the price for your items.
How long does the order take?
Table plans and place cards take 2 weeks to be produced and delivered, although if you need your
order quicker then please ask as it may be possible. If your wedding is further away and you would like to book
ahead to guarantee your order, then a 10% deposit is payable on booking and the remaining 90% is payable 2 weeks before
your wedding (or when you supply your guest list). All other items can be posted after 2 working days.
What do I need to supply for my table plan?
When you make your order you will need to specify which plan you require and which colours/themes
you would like. Once your order is submitted, a spreadsheet will be sent to you which you will need to fill in your
guests names on the correct tables, and then return to us. It is very important that all spellings are correct as this is
directly used to produce your table plan. Your order is then underway!
Can I cancel my order?
You are not committed to your order until full payment has been made. If you book ahead and
pay a 10% deposit then this is non-refundable. If you decide to cancel after paying your balance then your refund
will depend on the amount of work already undertaken, although please be aware than you will only be refunded
the delivery charge if your order is already completed.
What if my question isn't answered here?
If you cannot see the answer you require above, then please go to the "contact us" page and
submit a comment form with your question. We will get back to you as soon as possible.
